We will walk you through every step of the way to ensure that you Make The Best Connection with Crystal Web today. Your home uncapped connection is nearly ready!

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Current DSL line speed *

If you're unsure, hop on live chat and we can tell you what your current line speed is. This is the speed that your DSL line syncs at. i.e. the speed of your DSL line itself





 
2Mbps Premium Uncapped Confirmation *

You've selected a {{answer_29859708}} Premium Home Uncapped
Price: R299.00 per month

 
4Mbps Premium Uncapped Confirmation *

You've selected a {{answer_29859708}} Premium Home Uncapped
Price: R379.00 per month

 
10Mbps Premium Uncapped Confirmation *

You've selected a {{answer_29859708}} Premium Home Uncapped
Price: R699.00 per month

 
20Mbps Premium Uncapped Confirmation *

You've selected a {{answer_29859708}} Premium Home Uncapped
Price: R999.00 per month

 
40Mbps Premium Uncapped Confirmation *

You've selected a {{answer_29859708}} Premium Home Uncapped
Price: R1299.00 per month

 
Date of Activation *

What date would you like your account to go live and be billed from? Uncapped accounts attract pro-rata. Capped accounts are provisioned without pro-rata and you will have access to the full number of gigs for the product you have selected.

 
Would you like us to manage your Telkom line for you? *

While this is not necessary to use Crystal Web as your ISP (your line can be managed by any ISP or Telkom), this does give us better insight into your line and allows us to handle all faults and line changes on your behalf. 

We also offer this to you at a substantial discount to normal Telkom retail prices.

 
2Mbps DSL Line Migration Confirmation *

You've selected a 2Mbps DSL Line. The cost for this line is R149.00 per month. Please note that we do not install new lines. You must have an existing DSL Line. We charge pro-rata from the date of migration to ensure no double billing occurs.

 
4Mbps DSL Line Migration Confirmation *

You've selected a 4Mbps DSL Line. The cost for this line is R249.00 per month. Please note that we do not install new lines. You must have an existing DSL Line. We charge pro-rata from the date of migration to ensure no double billing occurs.

 
10Mbps DSL Line Migration Confirmation *

You've selected a 10Mbps DSL Line. The cost for this line is R375.00 per month. Please note that we do not install new lines. You must have an existing DSL Line. We charge pro-rata from the date of migration to ensure no double billing occurs.

 
20Mbps DSL Line Migration Confirmation *

You've selected a 20Mbps DSL Line. The cost for this line is R399.00 per month. Please note that we do not install new lines. You must have an existing DSL Line. We charge pro-rata from the date of migration to ensure no double billing occurs.

 
40Mbps DSL Line Migration Confirmation *

You've selected a 40Mbps DSL Line. The cost for this line is R499.00 per month. Please note that we do not install new lines. You must have an existing DSL Line. We charge pro-rata from the date of migration to ensure no double billing occurs.

 
Confirmation of uncapped subscription details *

Your activation date: {{answer_29859714}}
DSL Line Migration: {{answer_29859715}}
Subscription: {{answer_29859708}} Premium Home Uncapped
Total Cost: R{{var_score}} 

Are the above details correct?
     
 
Referral Code

If you were referred to Crystal Web by a customer champion, please use their code in here now. Customer Champions are XtremeTTH advocates trying to get your area upgraded to 100Mb/s internet by Crystal Web.

IF YOU DO NOT HAVE A REFERRAL OR CUSTOMER CHAMPION CODE, LEAVE THIS BLANK AND CLICK ENTER TO MOVE ON
 
First Name *

All we need are a few details to get you all setup. You're just about there. Let's start with your first name
 
Last Name *

 
DSL Telephone Number *

This is the primary telephone number of the line that will be used for this account. Usually your home telephone number
 
Cellular Phone Number *

Only used for communication from Crystal Web. Never sold to any third parties
 
ID Number *

Used only for verification and Rica purposes, and required by law in South Africa
 
Address Line 1 *

Street or building block details. Please note that if you have purchased a modem router from Crystal Web, we will ship to this address
 
Address Line 2

Additional street or building block details. Only required if you live in a community with a shared street address
 
Suburb *

 
City *

 
Province *

 
Postal Code *

 
Terms and Conditions *

The following terms and conditions must be accepted before signing up - https://crystalweb.co.za/customer-relationship-agreement.php

Key Provisions

The service provided under this agreement is an “as is”, “best effort” and “contended” Internet service intended for consumer use, or business use where the product is suitably marketed as such. It is your responsibility to ensure that the Internet services made available under this agreement are used in a lawful and responsible manner. Any use of the service in pursuance of criminal activity, or which gives rise to an action at law (by any person) against you, is in breach of this agreement. You are required to ensure that your use of the service does not cause harm to our network or to the network operations of any other provider. You further are responsible, at Crystal Web’s election, for any misuse of your connection by any third person to whom you give permission to use the service or who acquires access as a result of your failure to take reasonable precautions to prevent access. 

All further terms are attached in the above link and are binding upon acceptance
     
 
Payment Selection *

Please choose the most appropriate payment method for your account. All accounts signed up between the 28th and last day of the month must be paid by credit card or EFT as first payment. Thereafter you may switch to debit order.

 
Debit Order Authority *

This is the name of the account holder in full
 
Debit Order Address *

The address of the debit order account holder. Separate each address line with a comma.
 
Debit Order Account Holder Contact Number *

A cellular phone or landline number for the account holder
 
Debit Order Bank *

 
Banking Branch Name *

Name of the branch for the debit order account holder
 
Universal Branch Code *

Please note that you MUST select from the following options. Please type in the relevant branch code as confirmation (only the number).

ABSA Bank - 632005
Bank of Athens - 410506
Bidvest Bank - 462005
Capitec Bank - 470010
First National Bank - 254005
Investec Private Bank - 580105
Nedbank - 198765
SA Post Bank (Post Office) - 460005
Standard Bank - 051001
 
Debit Order Bank Account Type *


 
Debit Order Account Number *

The account from which funds will be paid from (no spaces or special characters)
 
Debit Order Agreement *

I/We are/am duly authorised to commit to such an agreement using the banking details above. I agree that the information provided to Crystal Web is true and accurate and I have authority to transact on the account details provided.

I/We hereby authorise you to issue and deliver payment instructions to your Banker for collection against my/our above-mentioned account at my/our above-mentioned Bank (or any other bank or branch to which I/we may transfer my/our account) on condition that the sum of such payment instructions will never exceed my/our obligations as agreed to in the Agreement and commencing on the date of activation and continuing until this Authority and Mandate is terminated.

The individual payment instructions so authorised to be issued must be issued and delivered as follows: monthly   In the event that the payment day falls on a Sunday, or recognised South African public holiday, the payment day will automatically be the very next ordinary business day. Furthermore, if there are insufficient funds in my account to meet the obligation, you are entitled to track my account and represent the instruction for payment as soon as sufficient funds are available in my account. Payment Instructions due in December may be debited against my account on 15 December 2015.

I/We understand that the withdrawals hereby authorised will be processed through a computerised system provided by the South African Banks. I also understand that details of each withdrawal will be printed on my bank statement. 

I/We acknowledge that all payment instructions issued by you shall be treated by my/our abovementioned Bank as if the instructions have been issued by me/us personally.

I/We agree that although this Authority and Mandate may be cancelled by me/us, on three days notice such cancellation will not cancel any underlying Agreement giving rise to my/our indebtedness. I/We shall not be entitled to any refund of amounts which you have withdrawn while this Authority was in force, if such amounts were legally owing to you.

I/We acknowledge that this Authority may be ceded or assigned to a third party if the Agreement is also ceded or assigned to that third party, but in the absence of such assignment of the Agreement, this Authority and Mandate cannot be assigned to any third party.
     
 
Credit Card Payment Confirmation *

YOUR UNIQUE PAYMENT REFERENCE CODE IS: {{answer_29859726}}{{answer_29859729}}

How to pay?

Step 1: Install SnapScan on your smart phone and add your card details (we feel this is more secure and leaves you in control). You can do this from your smartphone app store, or click here for direct links - http://www.crystalweb.co.za/snapscan-payment.php

SNAP
Open SnapScan and use your phone’s camera to scan the SnapCode displayed below.

PAY
Enter the outstanding amount due, and type in the beneficiary reference you used for this payment so that we can reconcile it appropriately.

GO
That's it. You're done.

By clicking to continue you agree that you have processed the transfer of funds to Crystal Web using SnapScan. Fraudulent claims of payment will be addressed as a criminal matter.
 
EFT Payment *

You can pay to either Standard Bank or First National Bank for quick clearance. Your reference to use will be provided on the next page.

FNB:
Bank: First National Bank
Account name: Crystal Web
Account number: 625 3278 7291
Branch Code: 250112

Standard Bank:
Bank: Standard Bank
Account name: Crystal Web (Pty) Ltd
Account number: 420 852 077
Branch Code: 011842

By clicking "I Accept" you undertake to process the transfer of funds to Crystal Web immediately.
     
 
EFT Beneficiary Reference Used *

This will be used to search for your payment and to reconcile to your account swiftly. Please ensure that it is 100% correct and ensure to make it unique. I.E do not use crystalweb or variants thereof as the reference, nor the product name

Unique EFT Reference: {{answer_29859727}}{{answer_29859729}}

Please only use the above reference when making payment and type it below exactly as you see it displayed above to serve as confirmation that payment has been successfully effected.
 
EFT Payment Confirmation *

Please confirm which bank account you have made payment to. By clicking the appropriate bank, you acknowledge that you have made payment. Fraudulent claims of payment may be investigated as a criminal matter.

That's it! You're now a Crystal Web Subscriber and your account will be provisioned as per your sign up. This process takes place in business hours and can take up to 4 hours depending on the verifications required.

You've just made The Best Connection!
Finish